Missed renewals cause service suspensions at the worst possible times. The client portal at app.techguru.co.in gives you two ways to make sure invoices are always paid on time: account credit and automatic payments.
Adding funds to your account
- Log in to the portal and go to Billing, then Add Funds.
- Enter the amount you want to deposit. There is a minimum and maximum per transaction shown on the page.
- Choose your payment method, such as UPI, card or net banking, and complete the payment.
- The amount appears as credit on your account. Future invoices are paid from this credit automatically before any other payment method is tried.
Account credit is ideal if your company prefers advance payments, or if approvals for each small invoice are a hassle. Your accounts team can deposit once a quarter and forget about individual renewals.
Setting up automatic card payments
- Go to Billing, then Payment Methods.
- Add a credit or debit card. Card storage and recurring charges follow RBI tokenisation and e-mandate rules, so your bank may ask you to approve a mandate with an OTP.
- Mark the card as default. Invoices will be charged automatically on the due date.
Frequently asked questions
- Is credit refundable? Unused credit can be applied to any service on your account. Refunds of deposited credit are handled case by case through a ticket.
- What if an automatic charge fails? The system retries and emails you. Pay manually from the invoice page to avoid suspension.
- Do I get a receipt? Yes, every payment generates a paid invoice you can download as PDF for your books.
For any billing question, open a ticket in the Billing department and our team will respond within the support hours of your plan.
