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AMC Services: Annual Maintenance Contracts Explained Print

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An Annual Maintenance Contract (AMC) keeps your IT running without surprises — one yearly agreement covering proactive care for your website, servers and infrastructure.

What a typical AMC covers

  • Regular updates and patching (CMS, plugins, server OS)
  • Security monitoring, malware scans and cleanup
  • Backup verification and restore assistance
  • Uptime monitoring with incident response
  • A monthly quota of small changes and fixes
  • Priority support with defined response times

Why an AMC beats ad-hoc support

  • Predictable cost — one annual fee instead of surprise repair bills
  • Prevention — most outages and hacks are caused by missed updates
  • Priority — AMC customers are served first when things break

Getting started

  1. Order AMC Services from the Store, or open a ticket for a custom scope (multiple sites, servers, office IT).
  2. We audit your current setup and fix outstanding issues.
  3. Ongoing care begins — you receive periodic health reports.

Existing issues found during the initial audit are quoted separately so your AMC starts from a clean baseline.


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