An Annual Maintenance Contract (AMC) keeps your IT running without surprises — one yearly agreement covering proactive care for your website, servers and infrastructure.
What a typical AMC covers
- Regular updates and patching (CMS, plugins, server OS)
- Security monitoring, malware scans and cleanup
- Backup verification and restore assistance
- Uptime monitoring with incident response
- A monthly quota of small changes and fixes
- Priority support with defined response times
Why an AMC beats ad-hoc support
- Predictable cost — one annual fee instead of surprise repair bills
- Prevention — most outages and hacks are caused by missed updates
- Priority — AMC customers are served first when things break
Getting started
- Order AMC Services from the Store, or open a ticket for a custom scope (multiple sites, servers, office IT).
- We audit your current setup and fix outstanding issues.
- Ongoing care begins — you receive periodic health reports.
Existing issues found during the initial audit are quoted separately so your AMC starts from a clean baseline.