Knowledgebase

Employer FAQ — Listings, Database & Billing Print

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Listings

  • How long does a job stay live? For the package's listing duration; you can close it early once filled and reuse remaining credits on new posts.
  • Can I edit a live job? Yes — edits go live immediately; major changes (title/location) work better as a fresh post.
  • Featured vs Urgent? Featured buys placement/visibility; Urgent signals immediate joining to active seekers. Combine both for critical roles.

Candidate database

  • How do contact credits work? Searching is free on database plans; unlocking a candidate's phone/email consumes one credit — once unlocked, that candidate stays visible to you.
  • Filters available — skill, experience, current/preferred location, salary expectation, notice period.
  • Candidate contacted but no response? Try the in-platform message plus a call at a different time; active-tagged candidates respond best within 48 hours of their last activity.

Billing & account

  • Packages are prepaid; invoices are downloadable from your employer account.
  • Credits validity is shown on each package; unused credits expire at term end.
  • Multiple recruiters can share a company account with separate logins — contact support to add seats.

Compliance

  • No fees may be charged to candidates — accounts doing so are removed.
  • Post real, currently-open roles; misleading listings hurt your company badge and ranking.

Custom volume plans: call +91-8800567676 or raise a ticket.


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