Knowledgebase

Business Professional Email — Plans, Setup & Devices Print

  • 0

Choosing a plan

  • Business Professional Mail / GO Mailbox — cost-effective mailboxes on your domain with webmail, IMAP and anti-spam. Best for most SMBs.
  • Google Workspace — Gmail interface + Drive/Meet/Docs. Best for collaboration-heavy teams.
  • Microsoft 365 — Outlook + Office apps + Teams. Best for Office-centric organisations.

Setup flow (any plan)

  1. Order with the number of mailboxes you need — you can add more anytime.
  2. DNS records (MX, SPF, DKIM) are applied automatically for domains on our nameservers; otherwise we send you the records to add.
  3. Create mailboxes from your service management page.
  4. Connect devices — see settings below.

Device settings (IMAP plans)

  • Incoming: IMAP, port 993, SSL — username is the full email address
  • Outgoing: SMTP, port 465 (SSL) or 587 (STARTTLS), authentication ON
  • Webmail works from any browser without setup — URL is in your welcome email

Best practices

  • One mailbox per person; use forwarders (sales@, info@) instead of shared passwords
  • Remove leavers' mailboxes promptly; forward their mail during handover
  • Never send bulk marketing from your business mailbox — it damages deliverability; use a campaign tool

Was this answer helpful?
Back