Getting In
GO Mailbox includes a full featured webmail interface you can use from any browser, with nothing to install. Open the webmail address shared in your GO Mailbox welcome email, enter your full email address and password, and you are in. Webmail shows exactly the same mail as Outlook or your phone, because everything synchronises through IMAP.
The Folder Layout
- Inbox: all incoming mail lands here unless a filter moves it.
- Sent: copies of everything you send from webmail and, when configured correctly, from your other devices too.
- Drafts: unfinished messages saved automatically.
- Spam or Junk: suspected unwanted mail. Check it weekly, since genuine mail occasionally lands here; marking a message as Not Spam teaches the system.
- Trash: deleted mail, kept for a limited period before permanent removal.
You can create your own folders, such as Clients, Vendors and Accounts, from the folder settings, and drag messages into them. Folders you create in webmail appear automatically on all your devices.
Setting Up Your Signature
- Open Settings and find the Identities or Signature section.
- Enter your name, designation, company name, phone number and website. Keep it under six lines for a professional look.
- Enable the option to attach the signature to new messages and replies.
- Save, then send yourself a test mail to confirm formatting.
Handy Features Worth Exploring
- Search: use the search bar with sender, subject or date terms to find old messages in seconds.
- Contacts: store frequent addresses so they autocomplete while composing.
- Vacation reply: set an automatic out of office response with start and end dates before holidays.
If any option looks different in your account or you cannot locate a setting, raise a ticket from app.techguru.co.in and we will point you to the right screen.
