Understanding your plan
- Plans are priced per mailbox — add or remove mailboxes as the team changes; billing prorates automatically.
- Each mailbox has its own storage quota; usage is visible in webmail and the service page.
Managing storage
- Empty Trash and Spam — they count toward quota.
- Search and delete mails with large attachments (sort by size in webmail); save the files to Drive/storage instead.
- Archive old years to a local folder in Outlook/Thunderbird if you must keep everything.
- Or simply upgrade the quota from the service page — instant, prorated.
Adding a new employee mailbox
- Service page → add mailbox → set address and temporary password.
- Give the new joiner the device setup article from this category.
- Add them to relevant forwarders (e.g. include them in sales@).
When someone leaves
- Change the mailbox password immediately (blocks phone/laptop access).
- Set a forwarder to their manager for 30–60 days.
- Export anything needed, then delete the mailbox to free the licence.
Upgrading to Google Workspace / Microsoft 365 later
Fully supported — we migrate mail, contacts and calendars with a planned cutover. Open a ticket and we schedule it with zero mail loss.
