Know about downtime before your customers do. Our monitoring watches your services 24/7 from multiple locations.
What can be monitored
- Website (HTTP/HTTPS) — availability, response time, keyword presence (detects "white page" failures), SSL expiry
- Server services — ping, specific ports (mail 25/587, database 3306, RDP/SSH)
- Uptime & performance history — trends that reveal creeping problems before an outage
Setup
- Order Store → Site & Server Monitoring.
- Tell us what to watch: URLs, servers/ports, and who gets alerted.
- Choose check frequency (1–5 minutes) and alert channels (email; SMS/webhook on request).
Reading alerts
- DOWN from all locations — real outage: check hosting status or open a priority ticket.
- DOWN from one location only — usually a regional network blip; auto-clears.
- Slow response trend — time to optimise or upgrade before it becomes downtime.
- SSL expiring — renew or check AutoSSL; expired SSL scares customers away instantly.
Pair with an AMC and our team responds to incidents for you — often fixed before you have read the alert.
