Our cloud spam filter sits in front of your mailboxes: inbound mail is scanned in the cloud and only clean mail reaches your server.
How activation works
- Order Email Spam Filtering from the Store for your domain.
- We change your domain's MX records to the filtering cloud (we handle this for domains on our DNS).
- Mail flows: Internet → Spam filter → Your mailboxes. Nothing changes for your users' apps.
Day-to-day use
- Quarantine digest — a periodic email lists blocked messages; one click releases a false positive.
- Whitelist / blacklist — allow trusted senders, block persistent nuisances (per address or whole domain).
- Virus & phishing protection — malicious attachments and lookalike-domain phishing are stopped before delivery.
- Outbound filtering (optional) — protects your domain reputation and catches compromised mailboxes sending spam.
FAQs
- A real email got quarantined — release it from the digest and whitelist the sender; the filter learns.
- Spam still arriving? Confirm old MX records were removed — spammers deliver straight to servers that still accept direct mail.
- If our filter is ever unreachable, mail queues and retries automatically — nothing bounces.
