A website is not a one-time purchase; it is software that needs care. Unmaintained sites get hacked, slow down, break after updates and quietly stop sending enquiry emails. Lookup Marketing offers maintenance plans so clients never discover a problem from an angry customer. Here is what maintenance covers.
Included in Standard Maintenance
- Core, theme and plugin updates — applied on a schedule, with checks after each update
- Daily or weekly backups — stored off-server, with periodic restore tests
- Security monitoring — malware scanning, firewall rules, login protection and blacklist checks
- Uptime monitoring — we usually know the site is down before you do
- Form and enquiry testing — monthly checks that contact forms and WhatsApp buttons actually deliver
- Minor content edits — a defined number of small changes per month: prices, timings, banners, staff updates
What Counts as a Minor Edit
Text changes, image swaps, adding a testimonial, updating an offer banner or changing contact details are minor edits. New pages, redesigned sections, new features or integrations are quoted separately as small projects, always in INR and always before work begins.
Response Times
- Site down or hacked — emergency response, work begins the same day
- Broken functionality — within one business day
- Content edits — within two to three business days
What Happens Without Maintenance
Out-of-date plugins are the leading cause of hacked SMB websites in India. Recovery from a hack — cleanup, blacklist removal, lost enquiries and lost rankings — routinely costs far more than a year of maintenance.
Maintenance plans are billed monthly or annually through your client area. To add maintenance to your website, call +91-8800-567676 or raise a ticket.
