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What Our 24/7 Monitoring Watches and Why Print

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Most site owners discover downtime the worst way — a customer calls to say the website is not opening. The 24/7 monitoring service from Tech Guru Club exists so that we know before your customers do, and often fix the issue before anyone notices.

What is monitored

  • Uptime — your site is checked every minute from multiple locations. A failure from several locations at once means a real outage, not a local network blip.
  • Response time — gradual slowdown is tracked over weeks, revealing problems like a growing database or a misbehaving plugin before they become outages.
  • SSL certificate expiry — alerts go out well before a certificate lapses, so visitors never see a security warning.
  • Domain and DNS health — checks that your domain resolves correctly and records have not been tampered with.
  • Server resources — on managed servers, CPU, memory and disk usage are watched so a full disk never takes the site down at midnight.
  • Service ports — mail, database and web services are individually probed, because a site can be up while email is silently failing.

What happens on an alert

  1. The check fails and is retried immediately to rule out a false alarm.
  2. An incident is opened and our team is notified, at any hour.
  3. Standard recoveries such as service restarts are performed straight away.
  4. If the fix needs your input, you receive a ticket update with clear next steps.

Why it matters for SMBs

Hiring night-shift technical staff is unrealistic for a small business; monitoring gives you the same safety net for a small monthly fee in INR. To add monitoring to your site or server, order from app.techguru.co.in or raise a ticket for a recommendation.


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